privacy
policy.

server maker is a discord bot and website run by rivulose. this policy covers the bot and servermaker.xyz. it explains what we collect, why, who receives it, how long we keep it and how you can have it removed.

• discord identifiers: user ids, server ids, channel and role ids, and names or tags while a command runs.
• account record: your user id, premium tier, ai credit balance, when credits last reset and when you last voted on top.gg.
• server settings: which modules are on (welcome, logging, tickets, server lock, anti-raid, sticky roles, structure protection, automatic backups) and their configuration, including channel and role ids and message text you wrote for them.
• templates and backups: channel and role layouts, topics, and permission overwrites. backups also contain the server's ban list (user id and reason) and the most recent text messages per channel (author id and message text, up to 20, 150 or 300 per channel by plan), plus the username and avatar link of the people who wrote them.
• moderation records: case number, target user id, moderator id, action, reason, duration and time, when you use /moderate.
• structure history: every channel and role creation, change and deletion, with the old and new state, which powers chrono-revert.
• sticky roles: when enabled, the role ids of each member so they can be restored if they rejoin.
• tickets: the ticket channel and the member who opened it while it is open.
• a/b tests and networks: the two test role ids; network ids, names and owners; linked server ids; cross-chat channel ids; and a log of network actions such as synced bans.
• usage records: which command was run, by which user id, in which server id, and when.

server maker reads messages in servers it is in, because anti-raid, invite protection and cross-chat need them. what happens to them:

• anti-raid keeps a user's recent messages in memory for about ten seconds to spot cross-channel spam. nothing is saved.
• cross-server chat relays message text and the sender's name to the linked channels through webhooks. premium senders also show their avatar. relayed messages are not stored by us.
• server logging posts edits, deletions, joins and other events into log channels you choose, inside your own server.
• tickets build a transcript from the last 100 messages when closed and send it by dm to the person who closed it. we do not keep it.
• backups are the only place we store message text, as described above.

• discord carries everything the bot does.
• openai: ai building, editing, auditing and asset creation send your prompt to openai's api. editing and audits also send your server's structure (names, roles, channels, permissions), never message history. under openai's published api terms, api data is not used to train its models by default, and it may be kept for a limited time for abuse monitoring.
• pollinations.ai: ai server icon previews are loaded from this image service, so the icon description is part of the image address, and the viewer's browser contacts it.
• patreon: handles premium payments. we receive your discord id and plan, never card or bank details.
• top.gg: tells us when you vote, and receives the bot's public server count.
• google fonts: the website loads its fonts from google, which can see your ip address.
• our own logs: a private staff channel on discord receives alerts when the bot joins or leaves a server (name, id, owner id, member count), when commands, builds, clones, ai actions and asset creation happen (user tag and server), and when errors occur.

we do not sell personal data and we do not run ads. the website does not use advertising or analytics trackers.

• to run the features you ask for, and keep module settings between restarts
• to apply premium plans, credits and votes
• to keep servers safe, stop abuse and fix errors
• to count usage so we can plan capacity and improve the bot

• management commands check that you are an administrator, or hold the specific permission needed, before they act.
• the database is not public and access is limited to the people who run the service.
• payment details never reach us, because patreon handles them.

no online service is perfectly secure, and we cannot promise otherwise. if something affecting you goes wrong, we will say so in the support server.

• delete your own templates and backups at any time with the template and backup commands, and switch modules off in /configure.
• to have everything tied to your user id or server id deleted, or to ask what we hold, open a ticket in the support server. we may ask you to prove you own the account or manage the server.
• depending on where you live you may have the right to access, correct or delete your data, or to object to its use. ask in the same way and we will respond.

server maker is meant for people who are old enough to use discord. we do not knowingly collect data from children under the age discord allows. if you think we have, tell us in the support server and we will delete it.

our servers and the services above may be in countries other than the one you live in, so your data may be processed abroad.

we may update this policy. the effective date is at the top, and big changes are announced in the support server. questions or requests: open a ticket in the support server. see also our terms of service.